A cleaner home • A brighter you • Queens, New York
Frequently Asked Questions

Everything You Need Before We Arrive.

Do I need to be home?+
No. You can provide secure access instructions when your appointment is confirmed.
What if the work falls outside the selected cleaning scope?+
Additional charges may apply when the condition of the home or requested work falls outside the standard scope of the selected cleaning service. Any additional charges will be discussed and approved before extra work is performed.
Can I book recurring cleaning?+
Yes. Weekly, every-two-week and every-four-week service options are available.
Can I add oven or refrigerator cleaning?+
Yes. Inside-appliance cleaning is available as an add-on.
How do I reschedule?+
Call or text (347) 929-3128 as early as possible so we can adjust your appointment.
How do I contact Simply Refined?+
Call/text (347) 929-3128 or email info@simplyrefinedhomecleaning.com.